Effective Date: 3/3/2026

Scooter Pros Boston – Terms & Conditions

Scooter Pros Boston is a DBA of [ Angelo Tober-Da Costa ], operating as a mobile scooter and moped repair service in Massachusetts. By scheduling a service appointment with Scooter Pros Boston through our website, phone, email, or any other channel, you agree to the following Terms & Conditions.

1. Appointment Booking

• Appointments can be booked via phone, email, text, social media, or our online booking system, Acuity Scheduling.

• All appointments will be confirmed by Scooter Pros Boston via phone, email, or text within 24 hours of booking.

• Scooter Pros Boston is not liable for delays in confirmation caused by technical issues, scheduling conflicts, or client unresponsiveness.

• Booking an appointment does not initiate any charges. Payment is due only after service completion.

2. Service Scope and Pricing

• Scooter Pros Boston offers bundled services only, with no hourly rates. Current services and base rates:

Service Rate

Basic Tune-Up $149.99

Pro Tune-Up $184.99

Full Scooter Revival $219.99

Preventative Maintenance $95

Flat Tire Replacement (labor only, 1 tire, customer-supplied) $90

Flat Tire Replacement (2 tires, customer-supplied) $180

Flat Tire Replacement (1 tire, supplied by Scooter Pros Boston). $135

Flat Tire Replacement (2 tires, supplied by Scooter Pros Boston). $270

Performance Boost Package $139.99

Custom Service Request $145

(covers first hour and minor parts; additional costs quoted before proceeding)

New Motor Scooter Assembly $230

• Custom service requests allow for diagnostics, minor repairs, or specialized services. Any additional labor, parts, or extended work will be quoted and approved prior to proceeding.

• Final pricing is confirmed verbally, via text, email, or in writing before work begins. Scooter Pros Boston reserves the right to adjust the quote only with client approval.

• No warranties or guarantees are offered on any service or parts.

3. Payment Terms

• Payment is due immediately upon completion of the service at the client’s location.

• Accepted methods: Cash, Credit Card, Debit Card, Check (personal only), Zelle, Apple Pay, Venmo, and Cash App.

• Non-payment may result in service withholding or collections.

4. Parts and Customer-Supplied Items

• Scooter Pros Boston will install customer-supplied parts only if they are compatible.

• Clients assume all risk for customer-supplied parts. Scooter Pros Boston is not responsible for damage, fitment issues, or delays caused by defective or incompatible parts.

• Any required additional parts not supplied by the client will be quoted and approved prior to installation.

5. Cancellations, Rescheduling & Fees

• Clients may cancel or reschedule up to 2 hours before the scheduled service via phone, text, or email at no charge.

• If a client cancels within 2 hours of the scheduled appointment, a $25 late cancellation/rescheduling fee will apply.

• If a technician arrives on-site and begins work, and the client cancels or declines service after 30 minutes of on-site work, a 45% charge of the total service will apply.

• Fees cover administrative costs, technician travel, scheduling loss, and reserved labor.

6. Weather & Safety Conditions

• Services may be delayed, paused, or rescheduled due to unsafe conditions, including but not limited to heavy rain, snow, ice, extreme temperatures, poor lighting, unsafe surfaces, or hazards at the service location.

• Clients are responsible for ensuring safe access to the service area.

• No cancellation fees apply when Scooter Pros Boston reschedules for safety reasons.

7. Liability Limitation

• Scooter Pros Boston is not liable for:

  • Pre-existing damage or mechanical failures not caused by our service

  • Electrical issues, aftermarket modifications, or prior improper repairs

  • Damage caused by customer-supplied parts or incompatible components

• Scooter Pros Boston’s total liability is limited to the amount paid for the specific service.

• This limitation does not waive liability for gross negligence or willful misconduct.

8. Receipts & Invoices

• Receipts and invoices will be issued immediately upon payment completion, digitally or in physical form.

• Clients are responsible for retaining receipts for records.

9. Service Area

• Primary service coverage: Greater Boston and select cities in Suffolk, Norfolk, and Middlesex counties, including Boston, Cambridge, Somerville, Belmont, Brookline, Everett, Malden, Revere, Quincy, Milton, Braintree, Dedham, Needham, Newton, Waltham, Lexington, Burlington, Lynnfield, Lynn, Saugus, Chelsea, Roxbury, Dorchester, Mattapan, Roslindale, Ashmont.

• Service availability is subject to confirmation at booking.

10. Privacy & Data

• Client contact information, addresses, and payment details are used for service fulfillment and billing.

• Clients may opt in via a checkbox on the booking page to receive marketing communications, including emails or other promotional content.

• Clients who do not consent will receive only essential service communications, such as confirmations, reminders, and follow-ups.

11. Agreement to Terms

• By booking a service, clients confirm they have read, understood, and agreed to these Terms & Conditions in full.

• Agreement is confirmed via booking acknowledgment checkbox, email, or text confirmation.

12. Dispute Resolution

• Any disputes will first be addressed through direct negotiation with Scooter Pros Boston.

• If unresolved, disputes may be submitted to small claims court in Massachusetts or arbitration if agreed by both parties.